TERM & CONDITION
Rules and Regulations for the Bali Luvly Tour
Bali Luvly Tour welcomes you!
Bali Luvly Tour is an authorized travel company that focuses on Bali tourism services.
We respectfully request that you thoroughly read and comprehend our terms and conditions before using our services.
You accept and agree to be bound by these terms and conditions by using our website or scheduling one of our tours.
These terms and conditions specify the rights and responsibilities of both you and us and regulate how you use our website and services.
We strive to provide our clients with the best experience possible and ensure that your tour is comfortable and enjoyable.
If you would like to discuss any special requirements you may have, or if you have any questions or concerns, please do not hesitate to contact us.
We are happy to accommodate any unique requests you may have, and all our itineraries start in Bali.
Our tours are conducted in private air-conditioned vehicles and English speaking driver guides.
All tour costs are listed on our website as we value open and honest pricing.
Procedure for Booking:
It’s simple to schedule a tour simply fill out the form, send an email, or send a WhatsApp message with the trip’s specifics. To guarantee availability and prevent disappointment, we advise scheduling your tour well in advance, particularly during seasons of high travel demand. Please do not hesitate to contact us via phone, WhatsApp, or email if you have any specific requirements or queries.
To make a reservation, use this link.
Email addres: hellobaliluvlytour@gmail.com | baliluvlytour@gmail.com
+62 81237077790 on WhatsApp
Our staff is always available to help you with your reservation and make sure your trip is as enjoyable as possible. 50% of the total tour or service cost must be paid as a deposit to confirm a reservation; the remaining amount is due at the time of booking.
HOW DO I MAKE A RESERVATION?
- CHECK AVAILABLITY
- SUBMIT BOOKING
- BOOKING CONFIRMED
- READY TO TRAVEL
Privacy Policy
- your reservation is 100% secure.
- All personal data is encrypted and processed safely through our secure email system.
- We take your privacy seriously and will only use your information to manage your booking.
Payment Terms:
Payment Method: We accept payment via bank transfer, to our official company account. Once your order is confirmed, we will send you an invoice with our bank account details for payment.
We accept payments in USD, Indonesian Rupiah, or other currencies based on the latest exchange rate.
All prices include government tax.
Payment Deadlines: A 50% deposit is required at the time of booking to secure the reservation. The remaining 50% of the total booking amount is due 2 days prior to arrival.
Currency and Exchange Rates: All transactions will be processed in US Dollars. If your bank account is in a different currency, you may be charged a currency conversion fee.
Cancellation Policy:
If you need to amend your booking, it should be done at least 24 hours in advance and is subject to availability.
If you cancel the tour at least 48 hours before the departure date, no cancellation fee will apply
If you cancel within 47 to 24 hours before the departure date, 50% of the tour price will be charged.
If you cancel less than 24 hours before the departure date or fail to show up, 100% of the tour price will be charged.
Cancellation Process:
To cancel a booking, please contact us via email or phone with your booking details and the reason for cancellation.
Refunds: Refunds will be processed within 7–10 business days from the date of cancellation. Please note that the refund amount may be subject to currency conversion and transaction fees (minus payment processing fees).
Exceptions: Some bookings, such as special events or group bookings, may have different cancellation policies. Please refer to the specific booking details for more information
Rescheduling Your Tour
- If you reschedule the tour 48 hours before the departure date, there is no cancellation fee.
- If you reschedule within 47 hours or up to 24 hours, you will be charged 25% of the price. Rescheduling is at the discretion of our team and is subject to availability.
- If you cancel for less than 24 hours, you will be charged 50% of the price. Rescheduling is at the discretion of our team and is subject to availability.
Law And Jurisdiction:
Terms and conditions, performance, and all arising out dispute from or in its relation with conditions, and this rule is set by the law of Indonesia. You herewith agree and bow to the jurisdiction of non-exclusive justice of the Republic Of Indonesia in all arising questions and controversy from or in its relation to conditions and rules, performance and usage of this site.
By making a booking with us, you agree to our tour or service conditions.
